Volvo Car UK takes fleet and corporate sales direct and online

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Volvo Car UK followed up its recent launch of direct-to-consumer online used car sales with the launch of Volvo Fleet and Business Online following a successful pilot programme.

The premium Swedish brand said the new platform gives fleet and corporate customers the flexibility and convenience to identify and source the cars they want in the way that works best for them: by online, at a retailer or through a combination of both.

The service is available to decision-makers in SMEs with fleets of up to 50 vehicles initially, but will soon expand to include company car drivers, he said.

Kristian Elvefors, Managing Director of Volvo Car UK, said: “We have designed this new platform to be as easy and convenient as possible for our business customers.

“Thanks to the dedicated online portal, they can access all the information and updates they need, whenever they want and wherever they are.

“Key details for effective fleet planning and management are clearly displayed, and subscription packages make budgeting easy, with no hidden extras.”

Volvo said its dealer network remains essential in providing support to its local business customers and arranging the preparation, delivery and handover of cars, as well as any subsequent service, maintenance and repair.

Elvefors said: “Together with our retail partners who continue to provide excellent service, we are ensuring that people can choose the method that best suits their needs – business or personal – of getting the electrified Volvo they want. wish.”

Marking the latest digital development for Volvo as it seeks to make its vehicle sales operations 100% electric and 100% online by 2030, the Volvo Fleet and Business Online platform mirrors the Care by Volvo service offered to consumers, but has been tailored to meet the priorities and preferences of fleets and commercial customers, especially fleet decision makers.

Last year, after 12 months in operation, Volvo said its Care By Volvo subscription service accounted for 15% of all UK retail sales.

Customers using the Volvo Fleet Platform and Business Online can enter their fleet size to see “direct to business” prices without negotiation, while creating an account is quick and easy, Volvo said, and can be carried out with a pre-agreed volume. of cars.

A Flexible package allows the car to be changed or the subscription to be terminated with three months’ notice, while a Fixed contract option is 36 months, with a lower monthly rate.

The portal provides up-to-date details of all Volvo models available, both those in stock and cars built to order.

The step-by-step selection and ordering process provides key details such as the benefit-in-kind (BIK) tax rate of each model.

Delivery times are indicated and the portal can be used to monitor the status of any live order, to aid in effective business planning.

The portal also provides a direct link to the Volvo Car Business Centre, so assistance can be provided if customers have outstanding questions or need special or additional help.

Earlier this week, AM exclusively reported that Volvo Car UK commercial director Matt Galvin had described his time with the brand as “the best seven years of my career” ahead of the start of a new role at the Chinese manufacturer. electric vehicle (EV) NIO.

In an interview reflecting on his time with the brand, Galvin said he was “really proud” of what had been achieved with his used car sales operations, adding: “100% is now remarketed through the network and we are the first manufacturer to sell used cars directly to consumers online.

Measures taken by Volvo Car UK to keep its used car sales within its franchised retail network has seen its dealers double their average used car sales from 170 to 340.

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